How Does it Work?

A conventional control room can often let you down due to human error or delay, and it is often left to you, the bureau, to deal with an unhappy customer.

Utilising a state-of-the-art, high-speed Automated Notification system – supported by our professional 24hr operators – SecureNet guarantees you the fastest and most accurate notification possible.

Much of your time and energy is often spent on the tedious management of client’s day-to-day requirements; updating phone numbers, allocating passwords, time schedule variations, etc. SecureNet’s Web Access gives your customers the ability to login to their own account, allowing them to ‘self-manage’ their accounts online – simply and easily. Your clients can also generate custom reports and view live video – significantly reducing your workloads, and increasing their satisfaction.

SecureNet’s Bureau Access allows you to add new customer accounts, change existing account data (e.g. modify time schedules, add/delete new users, zones/areas etc.), print or email detailed customer history reports, remotely view, update and maintain your own customer records and more ... giving you complete control.

SecureNet also utilises the worlds most advanced security techniques, such as 128-bit encrypted SSL and one-time passwords, to ensure the integrity of all transactions. The SecureNet Integrated Billing platform is an extensive accounting and management system, designed for recurring sales. It can automatically generate invoices, and even receive payments. SecureNet’s integrated billing system directly interfaces with most commercial accounting systems, such as MYOB or Quicken. This eliminates errors and dramatically reduces your time and costs.